1 Introduction & Purpose of This Policy
Fcasino (fcasino.ws) takes your privacy seriously. When you use our platform, certain information is naturally shared with us. This policy exists so you can clearly understand — what data is collected, why it's collected, and where it goes.
This policy has been prepared in accordance with Bangladesh's applicable digital security laws and international privacy standards. By using any fcasino service, you agree to this policy.
We know that "Privacy Policy" usually conjures up walls of dense legal text that make your eyes glaze over. That's exactly why we've written this in plain, straightforward language — so you can actually understand what it says.
2 What Information We Collect
Fcasino collects two types of information — what you provide directly, and what is generated automatically as you use the platform.
| Data type | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email | Account verification, notifications |
| Financial information | BKash/Nagad number, transaction history | Payment processing |
| Device Information | IP address, browser, OS | Security Verification & Fraud Prevention |
| Usage patterns | Favourite games, betting history | Service improvement & personalization |
| Location Data | Country/region-level location | Regional restriction enforcement |
We will never ask for your bank account PIN, bKash PIN, or password. If anyone contacts you claiming to be from fcasino and requests this information, it is a scam — please report it to us immediately.
3 How your information is used
Fcasino uses your information solely for the following purposes:
- Account management: Registration, login verification, and identity confirmation.
- Transaction processing: Processing deposits, handling withdrawals, and distributing bonuses.
- Security: Prevention of unauthorized logins, fraud, and money laundering.
- Service improvement: Analyzing which features are used most to improve the platform.
- Contact: Delivery of important updates, security alerts, and support services.
- Legal Obligation: Retention of specified data as required by regulatory authorities.
5 Cookies & Online Tracking
Fcasino uses cookies — small text files stored in your browser. Modern websites simply cannot function properly without them.
Types of cookies used on our site:
- Essential cookies: Maintaining login sessions and security verification. These cannot be disabled.
- Performance cookies: To understand how quickly the site loads and identify any performance issues.
- Functionality Cookies: To remember your language preference and theme settings.
- Analytics cookies: Which pages are visited most and where users click — used to improve the site.
You can disable all non-essential cookies from your browser settings. However, doing so may affect the functionality of certain features.
6 Data Retention Period
Fcasino does not retain data longer than necessary. Retention periods are outlined below:
* Transaction data is retained for an extended period primarily for legal compliance and to facilitate dispute resolution.
7 Data protection security measures
Fcasino uses industry-leading technology to keep your data secure. These aren't just promises — here are the concrete measures in place:
SSL 256-Bit Encryption
All data transmissions are protected with military-grade encryption.
Two-Factor Authentication (2FA)
An extra layer of security at login — your account stays protected even if your password is compromised.
Encrypted database
Stored data is also encrypted — it cannot be read directly even if someone gains access to the server.
24/7 Security Monitoring
Unusual logins and suspicious activity are detected in real time.
8 Your Data Rights
As an fcasino account holder, you have the following rights over your personal data:
Right to Access
You have the right to request access to any personal information we hold about you.
Right to Rectification
If any of your information is incorrect or outdated, please let us know so it can be corrected.
Right to deletion
Upon account closure, all data will be deleted except where retention is required by law.
Data Portability
The right to request a copy of your data in PDF or CSV format.
Right to Restrict Processing
The right to request that we restrict how your data is used for specific purposes.
Right to object
You have the full right to object to marketing communications or profiling at any time.
To exercise any of these rights support@fcasino.wsto email us. We aim to respond within 30 business days.
9 Child Protection Policy
Fcasino is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If we become aware that a minor has submitted their information to us, that data will be deleted immediately and the account will be closed.
10 Changes to the Privacy Policy
This policy may be updated as technology and regulations evolve. For significant changes, you will be notified at your registered email address and the "Last Updated" date at the top of the page will be revised accordingly.
Minor updates — such as spelling corrections or clarifications — may be made without a separate notice. It's worth checking this page from time to time.
11 Contact & Complaints
For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:
Why fcasino is a trusted guardian of your data
Data is never sold
Your data is never sold to advertisers or third parties — that is a core commitment of fcasino.
Bank-grade encryption
256-bit SSL — the same technology used by international banks, and by fcasino.
Your controls
You have full rights to view, correct, delete, or download your personal information at any time.
Transparent policy in Bengali
Nothing is hidden behind legal jargon. Everything is laid out openly and plainly.
Minimum Retention Period
Data is not kept once it's no longer needed. It is deleted unless retention is required by law.
Immediate notification in the event of a security breach
In the event of a data breach, we are obligated to notify you within 72 hours.
Your data is safe — get started with confidence
Your privacy is fully protected at fcasino. Join today and enjoy Bangladesh's most secure betting platform.