Fcasino Terms & Conditions – Transparency Is Our Foundation

1 Introduction & Applicability

Fcasino (fcasino.ws) is an online betting and gaming platform. Throughout this document, "fcasino", "we", or "the platform" refers to fcasino.ws and its operating entity. "User", "you", or "member" refers to any individual who has registered with or is using the services of fcasino.

These terms and conditions are framed within the legal framework of Bangladesh. fcasino believes that terms should not be written in complex legal language — which is why we've aimed to present every point clearly and simply. If anything is unclear, please don't hesitate to contact our support team.

These terms apply to the fcasino website, mobile app, and all related services. Third-party game providers may have their own terms and conditions, which are considered supplementary to those of fcasino.

2 Eligibility & Age Requirements

To participate on fcasino, you must meet the following eligibility requirements:

• You must be 18 years of age or older. We may request a copy of your National ID or passport to verify your age.
• You must be located in a country or region where online betting is not prohibited by law.
• You are registering for yourself — not on behalf of another person or for any commercial purpose.
• You are allowed only one account. Creating multiple accounts is strictly prohibited.

3 Account Registration & Management

When creating an account on fcasino, you are required to provide accurate and truthful information. fcasino reserves the right to suspend or close any account at any time if false or incorrect information is provided.

You are solely responsible for the security of your account. Keep your password confidential and do not allow anyone else to access your account. If you suspect any unauthorized access, contact our support team immediately.

• To change the mobile number or email address registered on your account, identity verification is required.
• Accounts cannot be transferred or sold to any third party.
• Inactive accounts (no activity for 12 months) may be automatically flagged as dormant.
• Withdrawals may be restricted until KYC verification is completed.

4 Deposits, Withdrawals & Payments

Fcasino currently supports deposits and withdrawals via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. Each method has its own minimum and maximum limits — visit the Payments page for full details.

• Fcasino charges no processing fees on deposits. Fees from your payment provider may apply.
• Withdrawals can only be made via the same method used for the deposit (for the first withdrawal).
• Withdrawing deposited funds directly without any prior betting or gaming activity may require additional verification.
• Fcasino may temporarily place payments on hold if suspicious transactions are detected.
• In line with our anti-money laundering policy, fcasino may verify the source of any transaction.

5 Betting Rules

All betting activities on fcasino are conducted in accordance with the following rules:

• Once a bet is confirmed, it cannot be cancelled — unless the odds were displayed incorrectly due to a technical error on fcasino's part.
• In-play betting after a match has started is limited to specific markets. Live betting options may not be available for all events.
• If an event is postponed or cancelled, bets are generally refunded. Specific rules apply in cases where the event was partially played.
• Fcasino reserves the right to investigate if an unusual volume of bets on the same outcome in the same event is placed across multiple accounts.
• If incorrect odds are displayed due to a technical error, fcasino reserves the right to void the affected bets.
• Maximum winnings are set individually for each event.

6 Bonuses & Promotional Offers

Fcasino offers various bonuses and promotional offers from time to time. Certain general conditions apply to all of these:

• Wagering Requirement: Most bonuses require a specified amount of wagering to be completed before any withdrawal can be made. This information is clearly stated on each offer's page.
• Validity: All bonuses have an expiry date. Any unused bonus will be automatically forfeited once it expires.
• Abuse: If bonus abuse is detected — such as claiming bonuses through multiple accounts — the bonus will be voided and the account suspended.
• Changes: fcasino reserves the right to modify or cancel any promotion at any time.

If you have any questions about a bonus offer, contact our support team — we're happy to help.

7 Responsible Gaming

Fcasino firmly believes that gaming should be a source of entertainment, not harm. We provide a range of tools at no cost to help protect our members:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Session Limits: You can set your own time limit on how long you play in a single session.
• Self-Exclusion: Take a break from your account for anywhere between one week and permanently.
• Reality Check: A summary of your playtime and spending is shown at regular intervals.

If you're experiencing problems with gambling, don't wait — contact our support team or reach out to a professional helpline right away.

8 Prohibited Activities

The following activities are strictly prohibited on fcasino. If detected, your account may be suspended and your balance forfeited:

• Creating multiple accounts for the same individual.
• Using any strategy to abuse or exploit bonuses or promotions.
• Involvement in match-fixing or sports manipulation.
• Money laundering or any transaction involving illegally obtained funds.
• Exploiting technical glitches or bugs on the platform to gain an unfair advantage.
• Collecting or using other members' personal information.
• Using automated bots or software to place bets.

9 Privacy & Data Protection

Fcasino takes your personal information very seriously. Full details on how your data is collected, stored, and used can be found on our Privacy Policy page.

In short — we do not sell your data to third parties. Information is only shared when required by law or for security purposes. Your data is protected with 256-bit SSL encryption.

10 Limitation of Liability

Fcasino strives to deliver the highest quality of service; however, our liability is limited in certain circumstances:

• Fcasino is not responsible for any missed bets resulting from loss of internet connection.
• Fcasino is not directly liable for technical issues arising from third-party game providers.
• In the event of an unexpected technical failure, fcasino will provide reasonable compensation.
• Fcasino is not liable for any account loss resulting from the user's own negligence.

11 Changes, Suspension & Termination

Fcasino reserves the right to update these terms and conditions, in whole or in part, at any time. For significant changes, registered users will be notified by email at least 30 days in advance. Minor updates will be communicated through the website.

Fcasino may suspend or close an account for any of the following reasons:

• Rule violations or fraudulent activity.
• Failing to cooperate with KYC or age verification.
• Legal requirements or directives from a regulatory authority.
• Prolonged account inactivity.

Before an account is closed, you will be given the opportunity to withdraw any remaining balance — unless the closure is due to fraud or a breach of our rules.